The Tribe

Terms of Service

Renewal Agreement


Monthly Agreement - If you enrolled into the Monthly Membership, you are enrolling into a monthly membership where you agree that the amount of $288 US Dollars (or price you signed up at) is charged every 30 days, until cancelation. This gives you access to the membership, private 1-1 coaching, group coaching, courses inside the portal for 30 days.

Quarterly Agreement - If you enrolled into the Quarterly Membership, you are enrolling into a membership plan that renews once a quarter (3 months). You agree to be charged the amount of $697 US Dollars (or price you signed up at) now. And it will automatically renew every quarter (3 months) for access of the membership and all its benefits. You can cancel at any time by sending us an email. See Cancelation Policy below. When you cancel a quarterly plan, you have access until the end of the quarter you've paid for.

Annual Agreement - If you enrolled into the Annual Membership, you are enrolling into a membership plan that renews once a year (365 days). You agree to be charged the amount of $2222 US Dollars now (or price you signed up at). And it will automatically renew every 365 days for 12 month access of the membership and all its benefits. You get two months free as compared to the monthly price. You can cancel at any time by sending us an email. See Cancelation Policy below. When you cancel an annual plan, you have access until the end of the year you've paid for.

If renewal payment fails, you are still responsible for the agreed amount. We will attempt to collect your outstanding balance for 14 days before forwarding your info to a collections agency.

Cancelation Policy


You are never locked in and can cancel at any time.

To cancel, simply send an email to customer care at: tina@tinasu.com at least 5 days before your renewal date.

You can find the renewal date in the Customer Center. This page is linked in the footer of every page inside the member's portal.  You can also access this page by first logging into the portal, and then click here.

If you do not hear from us after 5 days, it may mean that your email got caught into spam. To ensure we get you canceled properly, you can either send us a message on Slack to @Alex (Helper) or DM the team on telegram @teamtinasu. We will confirm cancelation.

Pause Policy


You have the option to pause your membership instead of canceling it. To send a pause request email customer care at: tina@tinasu.com

To pause your membership, you will have to provide an exact date when you want to unpause your membership. By choosing this, you agree that your account will reactivate to full access and charge on the unpause date.

We do not provide the services for sending unpause reminders.

If you want to reactivate your account earlier, email us at tina@tinasu.com, and we'll reactivate your account promptly.

If instead you want to cancel your membership, send an email to tina@tinasu.com at least 5 days before the unpause date. Failure to do so will result in automatic charges on the unpause date.

All sales are final. We do not offer refunds for "I forgot" reasons or failure to contact us at least 5 days before the unpause date. However, we are happy to cancel your membership upon request, ensuring that your membership will not be renewed again.

Return Policy


All sales are final. We do not offer refunds. We are not responsible for "change of mind" or "I forgot" reasons. 

Conditions of Use


Service provider reserves the right to update and change the Terms of Service at any time and without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.
  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted.

Membership Termination Policy


We reserve the right to terminate any membership at our sole discretion for any reason, at any time, without prior notice. Termination may occur in circumstances including, but not limited to, non-payment, failure to comply with program guidelines, or behavior deemed incompatible with the program’s values (ie. being disruptive, aggressive, disrespectful to anyone on the team. Bring a nuisance to the group.).
In the event of membership termination:
  • Access to program materials and sessions will be immediately revoked.
  • Payments already made are non-refundable.
  • Outstanding payments under existing agreements remain due and payable.

By enrolling in the program, you acknowledge and agree to this policy as part of the terms and conditions.
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